Our guests have confirmed – we are an example of hospitality in Portuguese apartments, according to Booking, that gave Cozzy the Guest Review Award, for 2017.
The award is a result of consistent glowing reviews on months of Cozzy guest experiences. Thanks to everyone who took the time to write these awesome reviews.
There are more than 1.5 million properties on Booking.com. Receiving this award is the confirmation that one of our goals was achieved: be amongst the best in the “hospitality” business.
Why did we receive this award
The score of the Guest Review Awards is based on all reviews that were published on the website during the 24 months preceding November 1, 2017. To win the award, we need to have a score between 8 and 10. All our apartments have achieved this score and the best one was Pop art apartment in Porto, with superb 9.5 score.
People prefer renting apartments to staying in hotels
According to the 2016 research from Booking.com, 70% of people say they prefer to make themselves at home while travelling. Another interesting result was that 59% like to feel a personal connection with their host at the accommodation.
Cozzy excels in these two items. We provide beautiful design as well as cosy homes in Portugal for our guests. And we also think that great hospitality in Portuguese apartments is a lot more than just providing the keys to the house. Our efforts to provide our clients this combination of hospitality factors resulted in the fantastic reviews we got.
Booking as more than 110 million guest reviews and they help guiding travellers to find their perfect stays.
“With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again.” Booking
More than a bed
We try to offer our clients more than a place to lay their head. We focus on giving our clients a complete accommodation experience.
Firstly, we personalize our connection with them. We try to anticipate their expectations and surprise them in any way we can. We think of every little detail. From interior design perspectives to creating a cosier atmosphere. For, us clients value the small details, even if they don’t consciously notice them. F
rom the apartment photos guests see online, to the welcome they get at check-in, the cleanliness of the apartment and the ambience they find, transforms their travel into an experience.
Don’t forget to check our Cozzy Homes. If you choose to be our client, you’ll understand why we had those top booking reviews.